• Location: Spring Lake, Michigan
  • Type: Direct Hire
  • Job #9148
  • Salary: $37,440.00 - $43,680.00

Pay: $18-$22 / Hour

Job Responsibilities

-Schedule work orders for field technicians within your assigned geographical territory.  

-Close cooperation with office and field personnel to assist in the coordination of routine and complex jobs.

-Manage technician capacity within your assigned geographical territory to ensure that client expectations are met or exceeded.

-Consistently meet or exceed departmental goals.

-Effectively manage field efficiencies and profitability within your assigned territory.

-Dispatch technicians to emergency service work orders.

-Perform routine audits of all field technicians’ schedules to maintain a high level of accuracy and efficiency.

-Participate in an “on call” rotation.

Required Work Experience & Skills

3+ years of experience with operations management and/or field service scheduling

-Knowledge of Service Administration processes, preferably in a
Production or Service environment

-Strong logistics and planning background.

-Excellent computer literacy – Proficient in Microsoft Office and MS Excel.

-Must be detail oriented, highly accurate, conscientious, and able to work independently.

-Extremely dynamic and possess strong organization skills.

-Must be able to multi-task in a fast-paced, high stress environment.

-Excellent communication and interpersonal skills.

-Proficient in Geography and Google Maps applications.

-Mechanical knowledge or trades background preferred.

About Talent Strategy

The Professional, Skilled Trades, Engineering, and Manufacturing teams at Talent Strategy have teamed up with a well-known firm to assist in the recruitment of their open positions.

Talent Strategy is a professional search firm specializing in the Professional, Skilled Trades, Engineering, and Manufacturing industries. Having direct work experience in the industry, and over 50 years of combined professional search and recruiting experience, our recruiters are experts in their arena. It is our commitment to partner with the best and brightest, not only the most readily available candidates on the market. Our expertise and knowledge in the Professional, Skilled Trades, Engineering, and Manufacturing industries allow us to be an effective partner, and our clients continually choose Talent Strategy because of the outstanding caliber of candidates we recruit on their behalf.

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