Talent Strategy


Job Title: Business Operations


The Business Operations professional will oversee the day-to-day activities of the company, ensuring that the organization is managed and performing efficiently and effectively.


Supervisory Responsibilities:

  • Implements efficient processes and policies for internal staff.
  • Instructs and ensures our sales and recruiting teams are using our database correctly to achieve company goals.
  • Helps ensure and implement smooth company acquisitions.


  • Works with directors and finance to plan, direct, control, implement, evaluate, monitor, and forecast budgets and cost of sales in each division to achieve financial objectives.
  • Fully understand our CRM and ATS; best practices and policies for our sales and recruiting teams to follow; what data needs to be recorded in order to achieve company goals, etc.
  • Establishes quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
  • Implements policies and procedures that will improve day-to-day operations.
  • Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.
  • Leads coordination and integration of efforts among all operations to produce smoother workflow and more cost-effective business processes.
  • Projects a positive image of the organization to employees, customers, industry, and community.
  • Help with mergers and acquisitions, systems integrations, process training, etc.
  • Report to management on operational improvements, etc.
  • Performs other related duties as assigned.

Required Skills/Abilities:

  • Thorough understanding of practices, theories, and policies involved in business and finance.
  • Superior verbal and written communication and interpersonal skills.
  • Superior managerial and diplomacy skills.
  • Extremely proficient in Microsoft Office Suite or related software.
  • Excellent organizational skills and attention to detail.
  • Excellent analytical, decision-making, and problem-solving skills.

Education and Experience:

  • Bachelor’s degree.
  • Mergers and acquisition experience is a plus.
  • Extensive and diversified background in operations-role with at least 5 years of related experience.


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