Talent Strategy

Position Title:  Applications Engineer 

Location: Jackson, MI

Pay Range: $85,000 – $110,000

Shift: 1st

Contract or direct hire: Direct Hire

Drug screen/background: Yes/Yes

Job description:

  • Develop applications that effectively accomplish client objectives and user needs
  • Design and write code for CNC applications
  • Recommending appropriate cutting tools, workholding and fixturing per customer or part/print specification
  • Remodel and adapt applications as needed to optimize performance
  • Maintain customer satisfaction by using creativity and ingenuity to investigate complaints, identify resolutions, suggest enhanced operating techniques, and recommend system improvements.
  • Test applications extensively to ensure they are error and bug free
  • Act as a technical advisor to all departments
  • Liaise with sales department to identify technical requirements and develop solutions
  • Determine project constraints including estimated time and costs
  • Act as resident technological expert advisor for our products
  • Customize specialized applications according to client needs
  • Create Time studies and perform test cuts
  • Maintain positive client relationships
  • Provide customer service and support during field visits and tie workflow to schedules to ensure maximum efficiency.
  • Collaborate with the technical team and share information across the organization to build positive relationships with clients and coworkers.
  • Satisfy customer needs by making appropriate recommendations and briefings using appropriate field automation systems, procedures, and protocols.
  • Exercise diplomacy in resolving conflicting customer performance expectations
 

Qualifications:

Required:

  • Technical degree preferred or 3-5 year’s minimum experience with CNC programming
  • CNC Application Programming Experience
  • Tooling and Work-holding experience
  • Successful experience identifying and implementing process improvements in machining technology
  • Ability to adapt to dynamic work schedules and flexible shifts
  • Superb customer service, communication and self-management skills
  • 50% Travel

 

Preferred:

  • Siemens 840D Power Line and or Solution Line
  • 5 Axis CNC Grinding
  • Fanuc Robot experience
  • Familiarity with mobile applications and tools
  • Awareness of chemical, health and safety issues

 

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